1. Information We Collect

When you visit our website, request a quotation, subscribe to our newsletter, submit a contact form, or engage our services, we may collect personal and technical information necessary to provide our services efficiently.

• Name and business name
• Email address
• Telephone number
• Company information
• Project requirements and communications
• IP address, browser type, device information, and website usage analytics

2. How We Use Your Information

Information is processed only for legitimate business purposes including responding to enquiries, preparing quotations, delivering requested services, managing client accounts, improving website functionality, communicating important service updates, sending newsletters where consent has been provided, complying with legal obligations, and protecting the security of our systems.

3. Legal Basis

MediaJe Agency processes information based on the user’s consent, contractual necessity, legitimate business interests, and compliance with applicable Bolivian legal requirements. By voluntarily providing information through our website, you acknowledge that such information may be processed for the purposes described in this policy.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, remember preferences, measure website performance, and understand visitor behaviour. These technologies help us optimize our services and marketing efforts. You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell or rent personal information. Information may be shared only with trusted service providers such as website hosting companies, email delivery providers, payment processors, analytics platforms, or legal authorities where disclosure is required by applicable law.

6. International Data Transfers

Because some technology providers operate internationally, your information may be processed on servers located outside Bolivia. Whenever such transfers occur, MediaJe Agency takes reasonable measures to ensure service providers apply appropriate security and confidentiality standards.

7. Data Retention

Personal information is retained only for as long as reasonably necessary to provide requested services, maintain business records, comply with legal obligations, resolve disputes, or enforce contractual rights. Information no longer required is securely deleted or anonymized where practical.

8. Information Security

We implement reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to maintain appropriate security, no internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Your Rights

Subject to applicable Bolivian law, you may request access to the personal information we hold about you, request correction of inaccurate information, request deletion where appropriate, withdraw consent for marketing communications, or contact us regarding concerns about how your information is handled.

10. Third-Party Websites

Our website may contain links to external websites operated by third parties. We are not responsible for their privacy practices or content. Users should review the privacy policies of those websites independently.

11. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If we become aware that such information has been provided, appropriate steps will be taken to remove it.

12. Changes to This Policy

MediaJe Agency may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or operational practices. Any revised version will become effective upon publication on this page together with the updated revision date.

13. Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact MediaJe Agency using the contact information available on our website. We will make reasonable efforts to respond to privacy-related enquiries promptly.